Satisfied Clients
"Bellevue Home Mortgage was recommended to us by our financial advisor. At the time we had three mortgages covering two properties. BHM helped us consolidate all three into one - at a very attractive rate. The process was smooth, efficient and very quick. John DesCamp answered all of our questions and kept us informed of all progress related to our application. Great service, great rates. The experience was everything we could have hoped for."
Kevin. M
********
"This is our second time using Bellevue Home Mortgage for our refinance, John Descamp in particular and once again everything went extremely smoothly. Their process is amazingly efficient, with email updates all along the way, and the fastest closing in history. Of course, we got a great rate too! We would strongly recommend BHM to our friends and associates."
Marcee and Lisa
********
"Bellevue Home Mortgage makes the loan process simple, painless, and in my experience is the gold standard in the mortgage industry for customer service. When interest rates dropped in December I first called the bank that owned my mortgage, figuring they would be able to offer the best deal. After waiting on hold for 30 minutes I was given an offer, told I’d have to apply and lock right now, and “might” be able to close in 60 days. If not I’d have to call back, wait on hold, and explain my situation again to whoever answered the phone.
Then I called John. We had a conversation where he listened to what I was trying to accomplish and advised me on loan program options. He offered a very competitive price, made the process simple end to end, and we closed the loan in a couple of weeks. Whenever I had questions they were typically answered within minutes, not hours or days. John is proactive, customer-focused, and follows through like nobody I’ve ever dealt with in the mortgage business. He does what he says he’s going to do, no games, no high-pressure sales. Once I decided to finally lock the rate the loan was closed within days.
Thanks again for the great experience. I look forward to doing business together again in the future."
Mike R.
********
"Bellevue Home Mortgage
has handled 3 mortgage refinances for me. Each time the rate was locked within
24 hours, and the loan closed within 3 weeks. All I had to do was submit or
update my financial data, and then show up on the appointed day to sign the
papers. My mortgage was transferred to the new lender with no problems or
effort on my part; even my insurance company switched to the new lenders seamlessly.
It was much easier than I expected the first time, and subsequent times were
faster still because Bellevue Mortgage only needed to update my file. One
thing I appreciate is that Bellevue Mortgage checks email throughout the day,
which means I never had to play phone tag. I refinanced at successively lower
rates as they dropped, and at no cost! I researched competitive mortgage rates
on the Internet to verify that I got the lowest rate available (one time I
found a lower rate and they matched it). I also eliminated my mortgage insurance
payment and received a free appraisal. Refinancing was the easiest money I
ever saved and their service was always excellent."
Tom F. 
********
"I have financed
or refinanced with Bellevue Home Mortgage nearly a half of dozen times. That
is probably the finest complement one can give a mortgage broker. Their service
has been impeccable, their rates equal or better their competitors, and they
know every detail about the industry. I recommend them to all my friends."
Michael S.
********
"They originally
contacted us via a "cold-call form" letter, offering a no-cost
refinance of our home mortgage. We had received several letters around that
time and were definitely interested in refinancing for a lower interest rate if
we could do so for no cost to us. However, when I called other mortgage brokers
and loan officers who had sent us letters, they changed their offers from what
their "cold-call form" letters had offered - either requiring a large
"good faith deposit" which was supposedly refundable at closing, or
they were unwilling to speak to me truthfully about what a no-cost refinance
loan involved (e.g., a somewhat higher interest rate in exchange for no cost
versus a lower interest rate that required us to pay closing costs).
However, Bellevue Home
Mortgage was very different from the other mortgage people. They were truthful,
patient with my questions, and were true to their "cold-call form"
letter in what they could offer us. They were willing to discuss loan options
with me and were knowledgeable about various different loans. When we decided
to pursue the refinance, they followed through perfectly with every detail,
including inspection date, closing date, and our request to pay our own
property taxes. They responded to my emails immediately (same day) when I had
questions, and they did exactly what they promised us - such a nice surprise
from a mortgage loan broker! Working with them was also perfectly convenient -
they sent documents to us (always with a prepaid return envelope) for
signatures and they came to our house to allow us to sign the final documents
without having to disrupt our family's evening schedule. In addition to their
outstanding service, convenience, and responsiveness, they saved us a lot of
money over four refinances."
"Last Fall, a
woman whose daughter is in school with our son, approached me because she had
received a "cold call" flyer from a mortgage broker. Steve's and my
name were listed on the flyer (without our permission!!) as being satisfied
clients of that broker. I was horrified because that broker had handled our
loan so badly that we almost missed getting our loan approved (due to the
broker's neglect). The woman then asked if I could recommend a good broker. It
was a pleasure to be able to say, "Yes, we know a great mortgage
broker!" I told her that Bellevue Mortgage was not a typical broker -
their honesty, trustworthiness, courtesy, knowledge, experience, follow-through
and willingness to provide a high level of service set them apart."
Best wishes,
Elizabeth
********
"As someone who
does the majority of my business on-line, it was refreshing to work with
Bellevue Mortgage on a recent refinance. They were responsive, creative, and
flexible in helping us get the best deal in the least amount of time - with no
phone tag or exhausting requests for additional paperwork. Compared to other
folks I've worked with in the business, Bellevue Home Mortgage was a pleasure
to do business with. We are extremely satisfied, and are confident in highly
recommending Bellevue Home Mortgage for those who want professional service and
the best rates combined with extreme efficiency."
Peter W
********
"We signed on
Friday without a hitch. All went well. This was the smoothest process we have
ever encountered with financing a home. Thank you so much. I have already
passed your name and number along to several, and will continue to do so."
Regards,
Catherine
********
"Let it be known
that I have dealt with Bellevue Home Mortgage for the past several years. This
year I sold a rental property and had to deal with the buyer's mortgage broker.
This was an eye opening experience, since I have been spoiled by great service
of Bellevue Home Mortgage. They have the experience to answer all my questions,
and the professionalism not to embarrass either of us. The buyer's mortgage
broker mentioned above, could not answer any of my questions. Her lack of
professionalism made me embarrassed for her, and uncomfortable in her presence.
Anyone who uses Bellevue Home Mortgages' expertise will never be disappointed.
Hopefully I will never have to deal with anyone else again."
Suzie S
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"My time and
scheduling are tight, and my travels take me all around the world. So when it
comes to financing and refinancing, it is indeed a pleasure to work with
Bellevue Home Mortgage.
Their experience and
responsiveness to my needs are second to none, and their ability to get the
best pricing continues to amaze me. I continue to rely on them for all my
mortgage needs. Their service is impeccable: a simple phone call and a short
trip to their office is all I have to do to secure a loan or refinance on my
home."
Tim C.
********
My husband and I live
in Portland, and in the beginning we were a little apprehensive about hiring a
mortgage broker who worked out of our state, albeit only 180 miles away.
However, we soon discovered that our reservations were completely unfounded,
and the service we received was without flaw. From the pre-approval process all
the way through closing, our broker provided expertise which proved invaluable,
and he made the loan approval process a pleasant one. He also helped us
overcome some tricky timing issues, and we were able to close much faster than
I had expected.
After speaking with
friends about their experiences with other mortgage brokers, I can say that
this kind of service is the exception! We have referred countless clients to
Bellevue Home Mortgage, and will continue to do so in the future.
We have since bought a
second home using the same broker, and are closing in on securing a third. We
could never have done it without the talent, professionalism and determination
of Bellevue Mortgage.
Robin and Patrick G.
********
"I was extremely
impressed with Bellevue Mortgages' total management of the refinancing process.
Out of 6 or more home finances I have done over the years, they made this
the best experience by a huge margin. I shopped price very aggressively, and
Bellevue Morgage was ahead. I explained my refinance objectives, and they
met each one: No hassles, easy appraisals, one stop signing, little or no
time required from me, minimal paperwork up front, no goof ups on signing,
no funny-business on rate changes or lock-ins. The final process went so smoothly
that my wife and I had extra time for lunch, and we spent the whole lunch
discussing how well the deal went. I highly recommend Bellevue Mortgage to
everyone looking for home financing."
Scott L.
********
"Working with
Bellevue Mortgage has been an absolute pleasure. I have gone through the
financing/re-financing process 5 times and Bellevue Mortgage comes out at the
top. Their rates are very competitive. Once I gave them a set of documents that
they asked for, I never had to bother about anything else. Everything was
smooth and streamlined. No surprises and the whole process took 2 weeks. What a
pleasure!"
Sachin K.
********
"Working with Bellevue Mortgage was an absolute pleasure. Their
persistence in finding us the most appropriate mortgage vehicle, and their
tenacious attention to detail (and followup) would serve as an example to
anyone in the financial services industry.
People who understand quality and service are going to be the long-term
winners in any category, and they understand both."
Kevin R.
********
"At Bellevue Mortgage
the service is first class and the pricing can't be beat. I made one visit
to BHM and all my needs were taken care of in less than an hour. No hassling
with 3rd parties, they take care of every detail in their own office. After
just one visit, I am a customer for life. "
Sean D.
********
"Thank you!
As usual you were very efficient and made this whole process very painless.
We have been recommending you to our friends and will continue to do so. We'll
be in touch as our delevopment plans unfold."
Aamer H.
********
"Thanks for checking in. Everything is going great and I am hoping
I am in the right and final product. If I do have a need I will call. This
was the easiest and best transaction I have ever done. I have and will continue
to tell people about this experience. Thanks."
Pat W.
********
"Working with
Bellevue Home Mortgage on refinancing our mortgage was easier than a trip
to the grocery store. After a short initial phone conversation with our broker
to determine the ideal loan for our situation, we faxed a few documents over
to BHM. Our broker took care of all the details. I just had to be home for
30 minutes while we got our house appraised. A couple weeks later, we met
for just 30 minutes at their office and signed the closing documents. I think
the most time consuming element of the whole process was trying to get the
document feeder on my fax machine to work!
The whole process, including traveling time, took up less than 2 hours. And
we saved nearly $250 on our monthly mortgage payments.
BHM makes the refinancing process super simple and also got us bottom line
results. Our broker really listened to us, always let us know what was going
on and was also a great guy! We will definitely use BHM in the future and
highly recommend BHM to anyone seeking financing assistance with a home purchase."
Y.S.
********
"Hey
there,
I was just going to send you a thank you for coming to the signing with me.
I'm sure I would have been a little stressed out signing all those documents
and you being there made all the difference! Also, thanks for helping out
with my loan and offering to just give advice had I gone with another broker.
I will gladly recommend you to any friends looking for a loan. I'll let you
know when we have our house-warming, you and your wife will have to come by.
Talk to you soon-"
Lisa M.
********
"John,
I want
to thank you for all that you have done. The paperwork was minimal and straightforward.
All was in order. Even the Title Company representative commented on what
a terrific job you always do with the documents. We signed yesterday - yahoo!!!
Again, thank you for all of your help and making the unpleasant, difficult
and uncontrollable variables disappear. "
Sincerely,
Bob U.
********
"Thanks again. It is nice to have someone you can trust and not worry
about something falling through."
Greg
********
"Abbey and I signed the escrow papers yesterday at Ballrd Escrow, everything
went real smooth. We were surprised to learn we would be getting back
almost 45k instead of the 35k we planned but that's o'k as the money will
come in handy for needed work on the new house. We are moving in on
Friday....
Thanks for everything, as always you were great to work with, Shelly at
Ballard Escrow also appreciated your promptness and profesionalism....
thanks again."
JA
********
"Thank you John. How did I guess that there would be no problems. Again,
the entire process was a breeze compared to past experiences. This was the
easiest, smoothest closing we have ever experienced. Thanks again."
Regards,
DB
********
"John,
The
process was great for us. Very easy.
Thanks for all your help. I will pass your name along."
- BE
********
John,
You
were great. Thanks for all of your help and putting up with us new home
buyers in this long and arduous process (especially in this market, my
goodness!). I will be sure to give your name to people in the future. Thanks
again for all of your help.
Sincerely,
-K
********
John:
Just a quick note to say that we are VERY pleased (AGAIN) to have worked with
you and your team. Our experiment was working with John Sr. this time, and
he provided the same excellent levels of professionalism, responsiveness,
and creativity in setting things up for our new home in Magnolia that you
showed during numerous refinancings of our previous homes on Mercer Island
and in Clyde Hill. As in the past, I got positive feedback from the real estate
agents and the escrow company as they worked with Bellevue Home Mortgage.
I'm pleased to have been able to direct others to you, and look forward to
dealing with you again in the future.
Warm regards, Ed and Jeanne
********
John,
We got
all the financing finished and the ground is broken for the cabin! Thanks
so much for your fantastic help and creativity in our search for funding.
Christy and Scott were certainly correct in recommending you.
Have a great holiday season.
Carol and Blair
********
John,
We were
so very happy with the job you did for us, so streamline and simple and you
were so easy to work with, especially with waiting for the tax info. I have
already mentioned you to a couple of people and will continue to do so. Thanks
again and when it's time to move or refi. again you can be we'll be calling
you.
Thanks again.
Zoe and Isha
********
John,
The
signing went smoothly. Suzi was great - she explained everything and answered
all my questions. Thank you so much for the gift card to Seastar. When my
children come to visit we'll enjoy a wonderful dinner. Again, thank you for
everything. I feel fortunate to have had this opportunity to work with you.
Karen
********
Dear John,
Thank
you for your work in obtaining financing for our new home. We realize that
our situation was a bit unusual and appreciated your flexibility and knowledge
of the various financing programs that led to arranging the most appropriate
loan. We value personable and professional service and felt we were,in good
hands. From our first meeting where you spent considerable time learning of
our financial situation and views, to the signing, it was clear that your
focus was on our unique situation. When there were hiccups, we were confident
that you would manage the process to a satisfactory conclusion. While we're
not looking forward to another move, we certainly will look forward to working
with you again.
Warm
regards,
Kori and Russ
********
John ~
Thanks
so much for the support! Your professional initiative and efficiency has been
greatly appreciated. On a more personal note ~ you have been wonderful to
work with. Thanks for your guidance, humour, and patience. It has been invaluable.
We'll keep in touch.
Kim
********
John,
As always,
you and Suzi provided superb service for us. It isn't lost on me that you
were the one who originally recommended Dave to us also. This time around
he got us a house off market and had the perfect game plan for the sale of
our house. I feel sorry for the people who work with anyone else but you all.
Steve